May Hayder DDS - Pleasant Hill, California

Isabel S.

I don’t know why there are so many negative reviews. My brother and I went here for six years. The hyders are very sweet and kind people, and have always done a good job. They always got us in and out of the office on time, and worked very closely with my orthodontist. I definitely recommend taking your kids here if you want to give them a positive dental experience. The reviews truly surprised and saddened me.

Shiva B.

She “withdrew services” because I opted to take my daughter in for annual cleaning and didn’t care for her to take X-rays as frequently as she advised. So disappointed and would not recommend her.

Shanne L.

can give her negative star or 0 star, I would like to do that. It is a nightmare for us. My 4 years old daughter had some cavities on some teeth, she suggested us to do a big dental surgery one time using GA ( General Anesthesia) in late July She said it was impossible for girls at my daughter's age to cooperate for such a surgery on 6-7 teeth. I worried about the side effects of GA, so after visit to her office, we consulted another dentist and got the same opinion. Then we made an appointment with her and her GA for my daughter's dental surgery on Sept 11. We had to pay in early August $300 to her and $350 for GA as deposit for the surgery.

On the day of surgery, we needed to pay all the bills before surgery. Is this procedure standard ( pay before surgery)? We found out she added 2 items which cost $500+ without notifying us. We questioned about it, she said she reviewed X-ray the day before and she thought my daughter had better do these two treatments for the 2 front teeth. That is more than 16% jump in cost. She had the X-ray for over one month, but she never mentioned the two additional items before. we didn't bring our daughter to see her betweenr X-ray and the day of surgery. She asked us if we wanted to pay now and do surgery or just cancel the surgery. My husband and I both took one day off, we already paid $650 deposit and we didn't want her to do anything bad to my 4 years-old daughter. This was just blatant blackmail and we as parents had no choice but pay the ransom. During the surgery, she called front desk to suggest she have to do extraction of tooth#F or we had to face the consequence. We decided to turn down this rediculous suggestion because our daughter would replace her front teeth soon anyway.

During the surgery (3hr25min) we were kept out of the surgery room and we had no clue what was happening there. we asked front desk if she didn't do the planned treatment on front teeth can we get refund? The front desk lady told us we should be able to get the refund. At the same time, the estimate for GA was 2 hours 45 mins, which was over $1450. But after surgery, the charge for GA was $1750, another more than 20% boost! Another suspicious part is that she let another dentist (her sister) to do part of the surgery without advanced consultation with us!

After the treatment we emailed her asking for the deserved refund. In stead of sending us the refund, she informed us that she was going to cancel the follow-up office visit one day before the scheduled time. My understanding is that the follow-up visit is significant part of the treatment, especially for this big surgery costing more than $5300. This is the most horrible and outrageous part of it. She basically put our 4 years old daughter's health at risk by canceling the follow up check. I totally agree with the other review, she is more money hungry than caring about the health of patients. We definitely will file complaint against her to BBB and the dental board of California

Nicole S.

Horrible, horrible care! First off I am a dental professional ©and have worked in the field for over 15 years. My story- I brush my daughters (3yr olds) teeth daily and noticed she had a moderate sized cavity or hole in one of her teeth and it looked as if she may have a few smaller cavities starting. I took her to see one of the Drs here because the Dr I work for was not comfortable doing treatment on her because of her age. Who by the way is super cooperative and an excellent patient. At our appointment they did not once try to take any x-rays of her teeth. After waiting a good while the Dr came in and cleaned her teeth then did the exam. She did confirm what I was thinking but said she wanted to wait 3 MONTHS and check them again. Her words were that they were not very big. I asked her about other options with them (placing fluoride) on them and she did not seem convinced that they would do anything. I agreed and left making an appointment for 3 months later to check them. After going home and continuing to monitor the moderate sized cavity I grew nervous to wait 3 MONTHS to check it because every time I would brush it, it was FULL OF JUNK. It was physically impossible to clean it properly. I then took her back to my office to attempt to take an x-ray on her and see how large the cavity actually was and not to my surprise it was HUGE and almost to the nerve of her tooth. Once decay hits the nerve of a tooth it means she will have to have a "baby root canal". This can be quite painful to let a cavity grow and continue to the nerve of her tooth. I then called Dr. Hayders and informed them that the x-ray showed a LARGE cavity and I did not feel comfortable waiting 3 MONTHS to check it. The front desk lady said Dr. Hayder would call me back..... Nothing for weeks until a letter came today (2/21) dismissing us as patients because we "returned care to my DR that I work for and it does not appear that we can establish the necessary relationship vital to the success of her treatment". Word for word! Just so happens that today (2/21) before we got that letter in the mail, were seen at another pediatric. It was a great experience and my daughter did fantastic like she had at Dr. Hayders. The first thing they did was take x-rays on her!! No problem. Now she for SURE needs a "baby root canal" and crown. Then we are placing some preventative fluoride on the other small cavities. Everyone in the dental field knows that decay on baby teeth grows very FAST, we may have been able to just do a small filling back in Jan when I had originally taken her in. Also what would have happened if we had waited the 3 MONTHS and checked them, an infection or even an abscess! What is the point of waiting, if they did not feel comfortable with working on her then they should have communicated that, instead nothing! Crickets! This is serious NEGLIGENCE on their behalf. I am beyond upset that this happened to us. They have had zero communication with me besides the letter that came in the mail today. HORRIBLE!
Bottom line is if your mommy instincts tell you something is not right or you are not comfortable, LISTEN TO THEM!
Get that SECOND or THIRD opinion. Your children's health depends on it! I would not recommend this office!

Lori L.

I will never return here! I walked in to hear my 5 yr old daughter crying and the dentist was being very rough with her! This was her first dental experience for more than a cleaning and I fear she will never want to go to the dentist again.

Srirama M.

Calm,patient with the kids and extremely polite staff(support+office). Positive experience for my kids in their first visit.

Alexey N.

My son doesn't afraid of dentists. Its an evolution, compared to me 🙂 thanks to Dr Hayder

Carol M.

May Hayder is amazing! So gentle with my shy and nervous 4 year old.