A V Dental Care - Ridgecrest, California

Sarai D.

I typically refrain from writing reviews, but my experience at AV Dental has prompted me to share my thoughts. While my dental hygienist provided excellent care, I was disappointed and frustrated with the dentist's examination. Specifically, I was informed that I had four cavities, which contradicted my previous 6 month exam results from my hometown dentist. To verify this diagnosis, I scheduled an appointment with my hometown dentist and flew back home. Following a thorough examination and new X-rays, they confirmed my suspicions that I have no cavities. Based on this experience, I would recommend seeking alternative dental care to avoid unnecessary procedures. If possible, I would give a rating of 0.

Eric A.

Had a crown installed, the crown was not properly seated and fell off shortly after. Contacted the office to have it put back on. They did not annotate on the records that it had to be recemented. After going in a number of times for sensitivity to pain and numerous x-rays where the gap is evident from months ago. They agree to fix it for a 20% discount...how generous. Thus was completed less then a year ago. Would not recommend this dentist, unless you want to pay multiple times for shotty work. In addition the staff can be heard gossiping about coworkers and patients. Very unprofessional.

sean J.

I came in about a year ago concerned about a bad cavity. First I was scheduled for a cleaning and prescribed antibiotics. The cleaning was outstanding; I had not had a cleaning in about 20 years and I was very satisfied with the work.

I then started coming in to have cavities filled; instead of repairing the large cavity I was concerned about they would fill in smaller cavities even though I kept requesting that the larger one be filled. On my first visit for fillings they used a laser ablation tool to excavate and filled with some sort of UV curable polymer blend. Two smaller cavities on the left side of my face were filled. They messed up the application of the polymer and a large bur was left on a tooth and I could no longer floss one side of that tooth.

On my next visit they ground down the bur but did not fix the issue I was having with floss. On that visit they again Ignored my concerns with the large cavity I had and instead filled in a few smaller cavities on the right side of my face. After this visit I noticed that the pain was persisting in one of my newly filled teeth. I called in and was told that this was normal. The pain continued; a week or two later I came in for a last time. I expressed my concerns to the dentist that the laser ablation tool may have caused thermal damage to my tooth; he literally had nothing to say about that. I couldn't get him to say anything about the persistent tooth pain I was experiencing at all. I asked about the large cavity I was initially concerned about and was told, for the first time after multiple visits, that I would need a crown on that tooth.

The dentist seemed like he was dis-interested and just trying to CYA the entire time I was talking to him. now, a year later, I haven't had the large cavity repaired yet and still have persistent pain in the last tooth they worked on. I am fearful of going to any dentist because of the bad work these guys did. The pain is slowly getting worse now so I guess I will need to get over my fear and find another dentist.

Don't come here; the dentist is a moron and doesn't care at all about his patients or the quality of his work. Writing this at 4am on a Sunday after being woken up with a tooth ache in the tooth they damaged.

Adham A. S.

Dr Tran is a scam artist. He tried to over sell me to install a crown and pushed to do so. After he removed my old crown and started with the injection, my gut feeling made me feel uncomfortable with this money making machine. When I confronted him, he become nervous and I left the clinic with my issue unresolved. Dr Tran wasn’t my primary dentist. It was Dr Oei who I thought did a great job before but realized he also didn’t treat me well after the incident. I will never again visit this clinic. They act like a saw blade eating on the way down and up and never enough. They kept harassing me by sending me reminders about my and my family’s upcoming appointments. I’ll be happy to share my story in details if anyone is interested. Shame on you.

Sarah S.

I would give it zero stars if I could. I called for an emergency tooth extraction due to one of my molars causing severe pain. They told me it was 110 for the extraction and that they would remove it. I got one X-ray and sat in the chair for maybe 10 minutes while the dentist looked at my tooth. He stated the obvious, that it was a bad tooth. Proceeded to tell me he wanted a ct of the tooth now which was going to cost me $300 or more dollars out of pocket and that he wouldn’t remove my tooth without it. When I told him I couldn’t afford that he stormed out and I was given antibiotics and a referral to a different dentist. Then they made me pay $110 for the entire 15 minutes I was there. Don’t waste your money on this business.

Elise A.

My experiences at AV Dental have always been great. Dr. Vasquez is so good and when saw that I was nervous he was joking around and laughing about the songs on the radio, he did his best to make me laugh and he was successful! He is a fantastic dentist, all of my procedures have been perfect from beginning to end. The staff is wonderful, Carlos is my hygienist and he does an amazing job! The rest of the office staff are always professional and always willingvto help & explain things when asked. This is the only dentist in town I will see!

Jordan K.

First off, the cleaning technician is great! Amazing job every time and very friendly! The front desk staff are also great.

One of the dentists is newer and can use some more hands on training. I refused to be serviced by the dentist after multiple issues:dropping the metal dividers/ramp into my throat, drilling before the shot kicked in and not stopping, and fillings not evened out or done right so they had to be redone. I anticipate she will be great once fully trained.

The other dentist refused to give me the exam that they bill my insurance for...for a full year. The 2 cleaning and exam appointments were after 3 due to my job however, he threw a tantrum when told I was ready to be seen. He proceeded to yell at his desk staff that he won't take an appointment after 3 before storming out of the office. He was so loud I heard then entire exchange. When working he is brisk and can be rude depending on his mood. If there is one thing that's great, he can definitely give a shot and is very efficient.

Finally, they charged me a 25 processing fee for x-rays so I can transfer to a different dentist. Perhaps I didn't specify what was needed exactly, but I do expect them to know what's needed when transferring to avoid taking new x-rays. The x-rays were useless and I had to have an entire set retaken by the new dentist. The fee is fine IF the files were actually usable.

If you have great teeth and usually only need cleanings AV is fine because Carlos is great at his job. Otherwise, I do not recommend.

A J.

This was my first time at AV dental and I had an amazing teeth cleaning appointment with dental hygienist Carlos! Carlos made my visit very pleasant. He was very friendly and made sure I was comfortable the entire time. My teeth were grossly stained when I came in and Carlos cleaned them up with no pain! He was very enthusiastic and eager to answer all my questions or comments. Carlos possesses a pure talent in the dental hygiene field and all his patients are lucky to have him. The front desk staff were also friendly and welcoming to me. I highly recommend going to AV dental. The staff are incredible and I can't wait to come back!