Banner - University Medicine Psychiatry and Behavioral Medicine Clinic - Tucson, Arizona

Michelle McGuire

Please please go somewhere else. Nurses stay in their office or ignore you. Staff wanders the hallways or sits around talking to each other. Food is delivered and sits in hallway till cold. Linens are not changed. Showers don't work. If they do, it is cold. No groups leaving patients in room or watching TV. One morning I was awakened to take a test. I am blind in one eye and the other has wet macular degeneration. I tried my best to see the paper. Afterwards this condescending Doctor came in with results. Tried to explain why this happened. She just turned around and left the room. That star is for one person. I wish I could remember her name. Never want to see this place ever again.

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Lily Harrison

If I could give it zero stars I would. I showed up for my appointment that I have made weeks prior to, even took time off work for this appointment. Then drove 25 minutes to get to my appointment just for them to cancel the appointment last minute. I wasted my time and my gas to get there. This place has such a lack of professionalism and the staff have no clue what they are doing half of the time. I have never ever been so disrespected of my time by a doctor in my entire life. I have missed out on work for this non existent appointment. If you need to cancel a appointment that's totally understandable but not 20 minutes before your appointment or right when you make the drive up there. Very unprofessional and no care for their patients what so ever. Whoever is in charge of the appointments needs to find another job because obviously she doesn't know how to do hers

zyra C

I did not appreciate how they were with the patients and the showers are cold for them and they had patients that were begging for warm water and have there medications on time as there daily routine and they didn't it get on time they would get very stressed out that they started to self harm themselves and the staffs too.at the hospital. but some members there were very very nice and respectful towards us and they helps us and some nurses would give us our meds on time but most nurses would not.

Lala Harper

I had an okay experience, the doctors here are great. The nurses, especially the night staff are great aside from one girl named Gio with a disgusting attitude towards patients. I was a one on one so there was always someone with me which led to me always having help if needed. This place wasn't great when I was in crisis mode as it feels incredibly prison like, but the good staff helped. The food was decent, and they always fed me more if I was still hungry, there were also snacks.

Michael Rogers

Do NOT take your family here if they need help. This place is horrible. These reviews can not be right. I was taken here by my sister during a mental breakdown last summer. Men and women are all in one room divided by a class observation room where the nurses and doctors stay. I slept on a children's style folding chair that unfolds into a bed on the floor. Some patients had recliner style beds but a lot of us were on foam mats. I went there confused and scared, they had a nurse or a CNA walk up to me in front of everyone else to ask about what I was going through and why I was there. I have struggled with mental health for my entire adult life but I am otherwise a well rounded human, I have worked in other facilities myself and this is no place for someone looking to feel safe. There is no warmth or caring in their facility, more than just cold and clinical.

I want to be clear here, this was one year ago today, I intentionally gave this time because I was in a bad place and dealing with that was my priority. Over this year, I had time to realize how much this experience amplified the nightmare of a weekend.

Pamela Maldonado

I am very pleased with my care that I received from banner. Everyone is always professional and kind. I appreciate the great training and customer service.

Chris Autio

This place is absolute garbage when it comes to communication and receiving any answers about your own test results in general. The nurses were nice so I gave them 2 stars. But they are overworked. I had the charge nurse as my general nurse on 3 separate occasions. They did a fantastic job, but it's ridiculous to give them that kind of work load. The trauma team I had was good at dealing with my trauma and only my trauma. They were my care team after I was stable and continually made poor choices for my near future and well being. This hospital needs to improve on their commutation and build better trust with their patents.

S B (Li Shou)

i am reviewing the inpatient West ward, where i was admitted after the Crisis team came to get me from the Banner Urgent care. The staff were very attentive and caring, even though they had many patients and admits. The care i received from the Nurses was superlative, and they demonstrated great compassion and dedication to their profession. Some places i had been admitted to previously were absolutely deplorable(residing in Los Angeles ) , the housekeeping poor and the staff often indifferent. Banner is an overwhelmingly better experience, and the food didn't totally suck, which i was rather astonished to discover.