Judianne Walker, DPM - Pleasanton, California

Joanne T.

I had waited over an hour over my appointment time until Dr. Walker had finally saw me. I understand she was busy, yet I had felt rushed and that she didn't care to answer my questions towards the end.

She pre-authorized my MRI, but I was denied by insurance for insufficient documentation. So, I requested for another pre-authorization with the information that the insurance requested. I waited a couple of weeks and called my insurance, only to find no request had been sent in.

I had called the practice at least once a week for four weeks, and still nothing was sent to the insurance despite the staff promising they'd take care of it. My insurance even called their office twice to get the request done, but they were always left on voicemail.

I finally went into the office myself, only to find they haven't acknowledged a single one of my calls. So I wrote down the info that the insurance company requested and asked them to send the pre-authorization. The receptionist promised to call the following day, yet again, no response.

From April 14th until now, there has yet to be a response from this practice. I don't enjoy writing negative reviews and have given plenty patience with the doctor and staff, but this is unacceptable.

A simple "we're working on it" would have been nice, but it's a little too late.

Diane G.

Had my first appointment with Dr. Walker yesterday. I was very pleased with the professionalism and friendliness of the front desk, assistants and X-ray technician. I did not wait a long time between arrival and seeing the doctor. Dr Walker treated me with respect in the explaining of my diagnosis and treatment and made me feel very comfortable in her presence. That was much appreciated! I would definitely recommend this practice.

Jun T.

Picked Dr. Walker after reading lots of positive reviews. And sure enough my first visit was excellent. Quite professional, she went over different scenarios/recommendations and allowed me to pick what I think is best. The procedure was painless and quick. Looking forward to my toe healing and a final visit next week.

Sandra M.

Dr Walker was kind, competent, personable, and skilled. During the appointment she quickly resolved a foot problem that had been paining me for months. I highly recommend her if you need help with any type of foot or ankle issues.

Ramon M.

Dr. Walker and her staff were all very pleasant, and were able to get me an appointment at a short notice. The doctor made a clear diagnosis of my condition and provided ample care and follow up instructions.

JB O. B.

Dr. Walker performed surgery for a neuroma on my left foot, and I have been under her care for approximately four months overall. The surgery went extremely well, and she has been outstanding in handling my injury. She has a very professional, yet personable approach, very thorough, patient and empathetic. The staff at Bay Area Footcare has also been great. Overall, the experience couldn't have been better.

Mike K.

My appointment was with Dr. Walker, first time visiting her. The experience was excellent, she was on time very detailed gave me enough time to talk and ask my questions shared with me different options available for my foot.
I would definitely see her again

Marylou H.

As always Dr walker took very good care of me and my feet. She is friendly but business like. Hardly any wait to see her. Staff is always pleasant.