Lake Merced Dentistry - Daly City, California

Jack L

The Positive: the staff was nice and the service was good.

The Very Negative: after the X-ray and teeth cleaning, I went to the counter to pay. I was told that my "plan" was something like $360 per year for two cleanings. The "plan" was not stated before the service. I wasn't aware of having to join a plan. The staff said without the plan the one cleaning would be $650. I asked if the plan automatically renews each year. The staff member said no. I read the agreement, and sure enough found that it said there was automatic renewal each year. I said I'm not signing it. The staff member crossed out the automatic renewal clause. I signed it and paid the $360. I'm very unhappy with that sneaky way to trap a customer into signing up for a subscription with automatic renewal. It should have at least been disclosed to me before the service. I'm not going there again.

I wasn't going to write a review until they sent me an email to solicit my review.

Alex Kwong

When Dr.Zhu cleaning my teeth I feel like he is finding "Waldo." He really clean you up good and inspect every corners. Wonderful dentist and very caring.

David Kim

Dr.Jiahua Zhu is very professional and has a strong sense of responsibility towards patients. He is fluent in both English and Chinese. He conducted a very careful examination of my teeth and proposed a detailed and professional treatment plan. The nurses and staff are also very enthusiastic and friendly, making people feel at home and very warm. I am very happy to recommend Dr. Zhu to my family and friends.

Brian Malenfant

Very friendly staff. Nice conversations while getting a cleaning . I would recommend Lake Merced Dentistry to a friend.

Rick Nicolas

Great service. Will recommend this office to anyone!

stuart stenwick

My experience with Lake Merced Dental has been nothing short of exceptional from day one. On my first appointment, my crown fell out (installed by my previous dentist) on a Saturday. Dr. Zhu saw me on the same day and repaired it. I've had no issues with it since. I was sold right there.
All the procedures I have had since have went perfectly, and with minimal discomfort I might add. Their staff has been very professional, friendly and mindful to me.
Lake Merced Dentistry has been by far and away the best dental experience I have ever had, and I highly recommend them.

Stuart

Bob Eusebio II

I did a thorough search and 3 patients from Lake Merced Dentistry recommended their dental services to me. My first cleaning and consultation was with Dr. Zhu. I received excellent CUSTOMER SERVICE which is KEY for me in selecting my new dentist. Overall my first visit was a good start. If anyone is searching for a new dentist please give Lake Merced Dentistry a call.

Jorge Bermudez

I had a temporary crown from a previous dentist break/crack/fall off three times in less than a week. This is with being careful, only chewing food on the opposite side, chewing only soft foods or liquids. They just couldn’t fix it correctly and it left me with two more weeks of having to perhaps only eat soup. Then I found Lake Merced dentistry who actually adjusted my tooth because they felt that it was too high and that’s why I was hitting the crown every time I chewed. The dr adjusted it then put a new temp crown. I am happy to say this solved it and I couldn’t be more appreciative of this practice. Not to mention that they found an appointment for me in the same day’s notice. Thank you so much and I highly recommend them!