New Day Dental - Pleasanton, California

Rissa W.

The staff at New Day Dental never cease to amaze me with their kindness and compassion, even when they are having a busy or rough day.
This is the first dentist where I have felt safe and listened to when I voiced concerns or had a trauma response to care.
They go at the pace *you* need, not at the pace they want. Giving you space to breathe as needed, while also ensuring their high standards of care.
On my last visit there, Bianca and Maria went out of their way to ensure that my experience was filled with empathy and grace.
I can't thank them enough!

Musicsnake I.

They practice shady business tactics:

1. I came for a regular cleaning and the "doctor" tried to force me put a crown and treat "cavity." In fact I went to another dentist two days later who told me that my teeth are fine.
2. They are extremely annoying and desperate! They called me 100 times later trying to schedule the next visit. Looks like people simply don't return after the first visit.
3. Dirty scammers: They sent me a $45 invoice for nothing (empty blank)! Seriously, I visited them a year ago, my insurance covered 100% of the cleaning, I never scheduled any appointments with them and they just sent me $45 empty invoice.

I swear to god this guy will loose his license for malpractice if they keep scamming people with fake invoices and unnecessary procedures on healthy teeth! I will personally report them everywhere if I get one more fake invoice from them again.

Annoying!

Renee S.

My husband and I have come twice now, going back a 3rd time in November. Great customer service. My last dental office said I needed a deep cleaning and was just taking my money, so they did one side. This place made sure they did a thorough exam to see if I needed a deep cleaning on the other side, and I did not. I appreciate they are not just doing services to take my money and actually care about the patients.
I appreciate the text and email follow ups and reminders of appointments and the staff is really nice 🙂

Jagadi M.

Victoria Serena was extremely friendly and patient towards me, very easy going and efficient with her cleaning. The staff was very organized, prompt and easy to communicate with my questions and information on my new patient forms.

Go to New day Dental Care for a friendly, family-environment and caring staff and dentist!

Norman Y.

Went to get a regular cleaning and address a cracked crown which was done 2 years ago. The dentist didn’t want to warranty the work because I didn’t wear my mouth guard.
Office staff wanted $1460 to remove and replace.
I went to Waterford and the office staff was able to charge my insurance a significant percentage of the warranty work and I was able to get the procedure done for $440 .. I read that the standard warranty for a crown is 5 years.

Dina B.

Staff is limited now since COVID 19 restrictions, reminders are great, flexibility is good for scheduling. Once appointment was over for my son, dentist asked to review my sons finding and started talking to me from behind the receptionist counter with the music volume so high, I could not hear her. Instead of approaching me in the waiting room, asked me to come to her after I waited there for them to finish. Felt very impersonal, not as professional and overall just a fair rating for this visit. I stop seeing this facility as the dentist always changed every time I was there. My kids seem satisfied with their services, so have not moved them. I hope things change in the future as they have now recommended having my sons’ wisdom teeth removed. Will see how that appointment with the consultation goes.

Jamie P.

I've been coming to New Day Dental for at least 17 years. All the staff are super professional, friendly and pleasant. I've had a lot of work done over the years and feel like they are keeping a close eye on it all.
I recommend New Day Dental.

Colene B.

Dr Rasheed at New Day Dental is by far the best dentist I have gone to. She was thorough, while being kind and gentle. I have complete confidence in her evaluation and treatment plan. I am also being referred to a specialist for a root canal, and she personally called the other doctor's office to arrange the appointment. Office Manager at the front desk was awesome! ---- Thank you!