Pinnacle Psychology - Gilbert, Arizona

Moindi Ongaro

I walked into Dr. Luke Bigler office at Pinnacle Psychology without an appointment but he was gracious enough to create time for me. I found him to be very professional and kind.
In one of the sessions I sat with him, he took time to explain and elaborate things to me in a way I could understand. I recommend him to anyone needing Psychology Services.

Marty Hansen

Luke's five-star ratings were alluring, especially having thirteen of them. Had I looked closer, before taking my daughter to his practice, I'd have noticed that five of the thirteen reviews were written by colleagues between 5 and 6 months ago. During that same time period, three other 5-star reviews were posted by individuals with no description of service.

We recently went to Luke (on a Wednesday morning) to seek a comprehensive psychological evaluation for my adult daughter whose presentation is complex. The initial intake appointment went well and assessment appointments were immediately scheduled for the upcoming Monday and Tuesday evenings. Unexpectedly, my daughter's mental health rapidly declined and admittance to a residential facility was determined to be necessary. Luke was notified via voicemail Saturday evening of the unanticipated change and of the need to cancel her upcoming assessment appointments. Monday evening, 10 minutes after the cancelled appointment was to have begun, we were charged $250. Luke stated that he had received her message, that he wished her the best, but that since her appointment was not cancelled 48-hours in advance (based on Monday through Friday business hours) the late cancellation fee would be assessed as per the agreement she signed prior to her intake appointment. When an appeal was made, given her unexpected turn of events, Luke explained that he is required by ethical standards to apply all of his policies in a fair and consistent manner, conveying that not charging my daughter the late cancellation, despite the circumstances, would be unethical.

Adherence to ethical standards has become a priority for Luke since the last time a complaint about his practices was brought before the State Board of Psychologist Examiners (something else I wish I'd have looked at closer before taking my daughter to his practice).

Google "Luke Bigler Complaint No. 22-28" (no quotes)

Aynsley Babinski

Dr. Bigler is the colleague I reach out to when I need to discuss a difficult case or ask for help conceptualizing the challenges one of my patients is facing. He is clear in his treatment recommendations and what steps to take to achieve those goals. As a psychologist, I am very discerning with whom I seek advice, and I always weight feedback from Dr. Bigler with the highest regard. I have experienced him to be a highly competent professional to the extent that I refer my own family members to seek out his services.

Brent Haagenson

Dr. Bigler is an empathic and competent Psychologist. Having worked with him in the past, I can attest to his genuine, vulnerable approach to psychological work and believe he is an asset to the mental health community.

Katy Fife

As a first time patient in therapy I went in nervous and unsure what to expect. Dr. Bigler immediately made me feel comfortable and at ease. I felt safe to open up and share within the first ten minutes. Dr. Bigler is extremely intelligent, comforting with heightened insight and wisdom. I highly recommend him to anyone who wants to find clarity, establish their core values and work towards having a healthy life perspective.
I feel like a new person who can communicate my emotions and needs in a healthy and constructive way.
Dr. Bigler is amazing at what he does and I am lucky to have found him.

Zachary Rudolph

Dr Bigler made me feel comfortable throughout our meetings together. I highly recommend. He has been a blessing to have in my corner.

Brandon R.

Luke is a great listener, helps people in a time of need, and works hard to better people’s live. Would recommend to anyone!!

Amanda Leno

Dr. Bigler is a trusted colleague that I refer to often! I highly recommend him!