Rausch Physical Therapy & Sports Performance - Laguna Niguel, California

Lynette J.

I have been extremely pleased with Rausch Laguna Niguel. My Physical Therapist Dr. Dani is great! She’s understanding and works with me to get the results needed. My progress from where I was unable to walk without wobbling to where I am today is amazing. My gait is good and I now can walk up to five miles, I’m tired at the end, but I’m not wobbling all over! In concert with my physical therapy, I am so pleased that Rausch offers the Members Wellness program. With that I am able to add in massage therapy with Marc, Ronnie, or Irina, as well as Stretch Fix with Ethan or Trevor, all of whom are top notch! Thanks to you all and also for the ease of working with the front desk when needed.

Pj K.

I had a massage session with Andy and he is the BEST massage therapist I have ever had and I have had many on my life journey. He uses his hands effectively to relieve stress and workout knots. He is conscientious about checking in to see how the pressure is. I commend him also as he continues to build upon his knowledge foundation in terms of new techniques. In addition, I have had several stretch sessions with Andy and he excels in that modality too. And the time with Andy goes by so quickly. Give yourself a special gift by scheduling a session with Andy. He is EXCEPTIONAL in his line of work. 🙏🏻🐾

W. O.

We love Rausch PT! I have had chronic neck pain for years, and seeing Dr. Katie changed that! She has helped me find relief and taught me ways to improve my posture and strengthen muscles I didn’t know I had. She is attentive and explains things to me to help me better understand my goals and how muscles and ligaments are “connected”. The assistants are kind and helpful and show me ways to keep my form in check.

For point of reference, I’ve had hip surgery in the past and went to a different PT clinic. Looking back, my experience at the other PT was impersonal and ineffective. The doctors there were inattentive, and never provided feedback or explained the process or goals of what I was doing.

Thank goodness I found Rausch PT!

Terry B.

I can’t thank Dr. Austin and the team at Rausch Physical Therapy enough for their outstanding care after my total knee replacement. Dr. Austin was not only technically proficient, guiding me through each stage of my recovery, but also incredibly motivational and encouraging. His expertise combined with his positivity helped me exceed my surgeon’s goals at every milestone! The entire staff is friendly, knowledgeable, and supportive. The clinic has top-notch equipment, a convenient location, and check-in is always quick and easy. If you’re looking for world-class physical therapy, I highly recommend Dr. Austin and the team at Rausch. Truly a great job all around—thank you!

Katherine P.

A Rausch massage client since 2022 and have very much appreciated the care and service provided by massage therapists like Kevin and Ronnie. Their skill and kindness have been a big part of my pain management.

However, recent experiences with the front desk have been consistently disappointing. Today, I waited over 20 minutes to check out and schedule a follow-up appointment. Both the remote staff and the in-person staff member were distracted and unable to handle my requests efficiently. The exchange was frustrating and the in-person staff displayed a lack of accountability. Ultimately, I was able to close out my bill, leave gratuity and avenue my nest appointment — but by golly — it was not easy and required (3) of your employees.

That said — there have been ongoing billing issues related to physical therapy services since June. Despite multiple follow-ups with Lovely and Jessica (currently November) — and I am still waiting on a callback to understand what happened and what the fix will be. Rausch is aware they made errors — with my billing as well as to insurance.

To that end — while the therapists at Rausch are great — the front desk’s lack of professionalism and efficiency has detracted from the overall experience. It was upsetting to leave a relaxing massage feeling dismissed and disrespected.

John M.

My Doctor, Sarah MacMillian is an absolute gem. She is knowledgeable, kind, understanding, compassionate and just a wonderful person. I am so very grateful and fortunate to have found her and she is making a real difference in getting me back to 100%. Add to this the amazing cast of assistant therapists who care, pay special attention to see that I am properly executing my exercises properly and being VERY encouraging. I am so thankful to Dr. Sarah and her team at Rausch.

Trisha A.

This review is long overdue! I first came to Rausch about a year ago with a strained hamstring. I worked with Dr. Katie on that injury and through her I found Rolan. The team here is fantastic and I am so happy I found them. Rolan is an incredible massage therapist, I see him monthly due to the nature of my activity, and he has helped me through multiple strains and pains. He goes beyond just massage, he truly works magic by finding the source of your pain. I don’t know what I would do without this place! They are fantastic. All of the assistants are wonderful as well.

Michael B.

I love this place. Seriously, I've had injuries over the years due to numerous things, most recently getting a gnarly armbar in jiu jitsu. I was referred to this place by a friend and doctor in the area so went in optimistic, however experiencing physical therapy from other providers in the past, wasn't quite sure. I met Katia and quite honestly, she has become one of my favorite people ever. The care that Katia and other PT's here have is above par, the team's ability to create exercises and a routine for healing, with truly listening to their patients to help, to heal, to encourage is superior to any other PT facility I have been to in 20 plus years. Katia, THANK YOU! You RULE! Thank you for being a solid player in the process of my healing. I am and will again and again waive the Rausch flag and tell friends, families, etc etc about this place.