Sustainable Smiles - Pleasanton, California

Tameka S.

This office is INCREDIBLE!!! The state of the art equipment, beautiful views, very clean environment, great customer service, AND the doctors all surpassed my expectations! From the front office to the dental chair I was comfortable, informed, and truly enjoying myself the whole time. Dr. Young is fantastic and eased all my concerns. By the time I left she felt more like a teammate or friend than a scary, judgemental doctor like I’ve experienced in the past. She took the time to answer all my questions and for the first time in YEARS I’ve felt encouraged and confident about fixing my teeth instead of hopeless or confused. I also love and respect that she is a working mom who gives her employees a safe space to also be working moms. It was nice to see everyone thriving in an environment that allows for that, and not only did I not see or hear the children, but everything was still just as tidy, sanitary, and calming as ever, if not MORE than usual. Honestly, if she did not mention her ability to bring her children to work with her, I would have never even noticed they were there! All in all, I will be referring everyone I know to sustainable smiles and they’ve made a long time patient out of me! I would give them 50 stars if I could!

Rachel B.

This was one of the strangest and most unprofessional dental experiences I’ve ever had. One of the dental rooms was being used as a daycare, complete with toys scattered around and kids running in and out while I was supposed to be getting my teeth cleaned. It felt chaotic and unhygienic—not exactly the environment you want when someone’s working in your mouth! I couldn’t focus on the dentist’s instructions over the noise, and it left me seriously questioning their priorities. A dental office should be a calm and sterile place, not a makeshift playroom. I won’t be returning.

JenKuan Y.

I visited professor (UCSF dental school) Young’s dental office today. Dr. Young is not only knowledgeable but also very skillful. I was very pleased with the great experience. I really felt like they were being thorough in gathering all the information they could about my oral health. X-ray was taken right on the chair and displayed the picture on a big flat screen TV on the wall. It was really cool to actually see my teeth and understand what Dr. Young was explaining to me. Dr. Young was excellent and explained everything to me clearly and pleasantly.
Dr. Young just opened her office for a couple of weeks. Her office is modern and they have bottle water, coffee and everything online. You can even watch a movie at your choice while waiting. Making an appointment is easy now.
I’m very happy that I found Sustainable Smiles. I highly recommend this dental office to everyone.

Rachel F.

Dr. Young is incredibly passionate about dentistry! It's amazing. I'm so glad I bumped into her at the grocery store and asked her how she was choosing watermelons. We got to talking, and she mentioned she just opened her practice. I needed an exam so I ended up going yesterday and Can I say WOWZA (both her new practice, and dare I say... her) Her touch was gentle, and my teeth have never felt better. She even redid a tooth that was bothering me from another dentist's work, and now it feels great! I highly recommend!

Emilie R.

Dr. Cynthia Young is GREAT. I highly recommend her excellent work. She's a go-getter fresh out of dental school. I was impressed with Dr. Young's work ethic and enthusiasm for building her business.

Dr. Young's practice incorporates 10 essentials for a successful dental practice, listed below. Go see her!

1. Good communication - Dr. Young kept me informed and answered questions every step of the way.
2. Positive attitude - Dr. Young was upbeat and open.
3. Clean office and clean technique - The office was beautiful and clean, and the way Dr. Young worked was great. She gave me these little sunglasses to dim the bright lights and there was no water or tooth gunk flying around.
4. Friendly staff - Taylor, Dr. Young's assistant, made me feel welcome immediately, and she was bright and efficient.
5. Thorough work with minimal pain - Dr. Young checked out my entire mouth, not just my teeth and gums. More dentists should give comprehensive mouth exams. They see mouths more than anyone! Also, she checked in with me frequently during my cleaning to make sure I wasn't in pain.
6. No hard selling - I didn't feel like service offers were forced on me and Dr. Young's pricing is fair.
7. Transparent about process - I got to see all my x-rays and we had a useful discussion on the complete picture of my oral health.
8. Modern tools and fixtures - The office has great tech features, like the ability to wirelessly project x-rays on a screen patients can see from the dental chair.
9. Genuine care for each patient - Dr. Young truly cared about my needs.
10. Flexible scheduling - She offers weekend and evening appointments.

Nate O.

I have been going here for about a year. I have been very happy with my experience every time. The office is clean and comfortable. Dr Young is friendly, informative and makes the visit great. She is very thorough and seems enthusiastic and passionate about her care.

Cinthya D. B.

I finally found my family dentist !!!!! she was amazing, knowledgeable, and she took the time to explain everything and answer all my questions. I trust her completely especially because she teaches at UCSF. She was really good with my daughter and made her feel comfortable. HIGHLY RECOMMEND HER!!!! and she speaks ESPANOL

rekha M.

I had wonderful experience with Dr. Cynthia Young and her team. She is an awesome doctor and person. I am confident that she will give the right care to every patient.