The Guidance Center - San Pedro, California

Jessica S.

Lobby area small the old center was better equipped to keep children occupied while they wait. Ask to put a cartoon on for the children waiting they said no & kept it on explore channel

{eä:x:0101}

I cannot recommend The Guidance Center to anyone seeking help for themselves or a loved one. Despite their promises of personalized care and attention, my interactions with their staff left me feeling unheard, unsupported and foolish for trusting and believing they had me and my family’s best interest and healing at heart. From the start, it was clear that the facility was understaffed, after countless requests to reach a therapist or even the front desk would go with no acknowledgment or response. These are also traits of a disorganized administration who portrayed the exact same patterns as their patient-facing staff. When I did finally reach a therapist, they seemed uninterested in my concerns and offered generic advice that did not address any of my family’s specific needs.

Throughout my time at The Guidance Center, I felt like a burden rather than a valued patient. My attempts to communicate my struggles were met with dismissive responses or outright neglect. On several occasions, I even had to escalate my concerns to management, but they were similarly unresponsive and seemed to lack basic empathy.

In summary, if you’re looking for a behavioral health facility that values their patients and provides effective and timely care, I strongly suggest looking elsewhere. The Guidance Center is simply too disengaged and unresponsive at best to be of any real and compassionate help.

Lizbeth V.

I love it! The Staff Here make it so Comfortable for you to make you talk about anything and feel right at home

Dee D.

Great place

Raul M.

T C.

Midnight A.

Tye L.